Swiss Caps - Career - Competency Model

The competence model describes requirement criteria for our employees. If you are interested in joining the Swiss Caps team in the future, you can begin to prepare for the different requirements of the diverse fields:

Expert knowledge has the necessary training and experience is able to use expert and organisational competencies works efficiently and can prioritise tasks produces high-quality results	WE SUPPORT OUR CUSTOMERS USING OUR KNOWLEDGE AND COMPETENCE: PROCESS-OPTIMISATION ENSURES OUR SUCCESS.
Action oriented oriented to customer needs makes optimal use of his/her personal values actively tackles conflicts in a solution-oriented manner is reliable and punctual puts goals and agreements into practice	WE ARE CUSTOMER-SATISFACTION ORIENTED. DELIVERING ON SCHEDULE AND RELIABILITY ARE TWO OF OUR CORE COMPETENCIES.
Knowledge management is curious and prepared to learn uggests improvements (to processes) learns from his/her mistakes shares knowledge and experience facilitates collaboration across processes	WE WANT TO HELP SHAPE THE FUTURE, THAT’S WHY WE’RE CONSTANTLY MOVING FORWARD. WE SHARE OUR KNOWLEDGE AND EXPERIENCE.
Employee management performs according to the company goals takes decisions and implements them motivates colleagues and creates enthusiasm recognises and values achievements supports his/her colleagues	WE SET AND ACHIEVE OUR COMPANY GOALS. WE LEAD BY EXAMPLE AND ARE WITH YOU EVERY STEP OF THE WAY.
Communication communicates clearly and coherently informs regularly and at appropriate times convinces by reasoning gives feedback	OPEN COMMUNICATION IS FUNDAMENTAL TO OUR PROGRESS. FEEDBACK ENABLES US TO MOVE FORWARD.
Self management sets and achieves personal goals has a well-balanced personality can manage stress can work independently is adaptable is quick to grasp new concepts	WE ACT AS INDEPENDENT AND COMPETENT EMPLOYEES. WE ARE CURIOUS AND ABLE TO LEARN.
Personality meets change in a positive manner is solution-oriented is able to assert him/herself takes appropriate risks contributes to a good working atmosphere	THROUGH INTERPERSONAL DIALOGUE, WE SHAPE CHANGE. WE STRIVE TO CREATE A GOOD WORKING ATMOSPHERE.